About the Program

Workplace incivility can quietly erode morale, productivity, and organizational culture, often escalating into more significant conflicts if left unaddressed. In this luncheon presentation, HR professionals will explore the key contributors to uncivil behaviors, including poor leadership, lack of clear policies, and high-pressure work environments. Through real-world examples and interactive discussions, participants will learn to recognize the subtle and overt signs of incivility and understand its impact on employee well-being and organizational success.

The session will conclude with practical, actionable strategies HR professionals can implement to foster civility, strengthen team dynamics, and promote a culture of respect and inclusion.  Join us to gain insights and tools that will empower you to transform workplace challenges into opportunities for growth and collaboration.

SHRM Learning Objectives:

 1)  Identify the Root Causes of Workplace Incivility: Understand how leadership behaviors, unclear policies, and high-pressure environments contribute to uncivil behavior. 

2)   Recognize the Impact of Incivility on Workplace Culture: Learn how incivility affects employee morale, team dynamics, and organizational performance. 

3)   Develop Effective Strategies to Foster Civility: Explore actionable steps HR professionals can implement to prevent incivility and promote a respectful, inclusive workplace.

About the Speaker

Sharon E. Harrington, MA, CPTD, is an Organizational Communication Consultant with over 25 years of experience facilitating workplace learning and mediating issues surrounding workplace conflict. Her primary focus area is working with organizations to infuse integrated conflict management systems (ICMS) that equip them with proactive measures to address communication problems as they arise and not after the crisis. She is the founder of Amediate, LLC, which provides services in employment discrimination investigations, employment mediation, and learning facilitation. Her clients are a cross-sector of federal, state, and local government, as well as small/mid-size businesses, volunteer organizations, and professional associations.  Ms. Harrington holds an MA degree in Organizational Communication from Arizona State University and a BA degree in Public Relations/Journalism from Kent State University. She also holds a certificate in Federal Workplace Mediation from George Mason University and a Federal Agency Decision (FAD) certificate from the EEOC Institute.

 Thank you to our Strategic Partner and Program Sponsor: